Wolgast Blog

How to Promote Your Business Move

Posted by Emily Landry on Tue, Jun 18, 2019 @ 08:52 AM

RibbonCutting1Businesses move for many reasons - for example to accommodate growth, save money, get closer to consumers, or possibly secure a better value of a new building. Additional perks can also happen when relocating including improving your service and also advancing new growth. It’s all about using the move as a promotional opportunity. Encouraging your existing clients to move with you is a must, but you also want to attract new ones, so here are a few tips that will help anyone take advantage of their new business location:

  • Be sure to communicate Pre-Move and Post-Move- Utilize all the touch points you can to communicate with existing consumers about your move early. With social networks, email and traditional media, you can generate a message connecting not only with your existing consumers, but potential ones as well. A few examples to keep in mind during this message could contain uploading progress pictures of your new site coming along, a RibbonCutting2countdown to when your new location will open, as well as directions to the new location. Overtime, these gestures will motivate healthy growth in your new location. There is also the traditional Ground Breaking or Project Kick-off Ceremony to host at the start of construction or renovation.

  • Provide an Incentive to visit your new location- Your existing consumers are a key part of your business, so celebrate them. Offer incentives for them to stop by your new location. The incentive could be a raffle giveaway, or simply a discount of your choice. This will target not only your active customer base, but those who may not have purchased from you or visited in a while. Make sure the offer is time sensitive so they have a reason to check out your new spot!

  • Take advantage of the fresh start by hosting a Grand Opening Event- Give your consumers and new community the opportunity to enjoy your new location. This allows you to show off all your hard work you put into the project. This also provides a great networking opportunity to give a demonstration of your product or services. See also our blog, Planning a Grand Opening Ceremony to Promote Your Business.

Even with careful planning relocating can be stressful and filled with unknown variables. However, when promotion is included, it can translate into a great marketing tool, a fresh start, and increased business. If it’s time for your business to move, contact our Development Team at 800-965-4278 to get started.

 

 

Tags: Good for Business

Knowing Long Lead Items Early Speeds up Construction Schedules

Posted by Cory Sursely on Tue, May 28, 2019 @ 02:01 PM

FPHorakhelicopterCertain building materials or products that have to be ordered, imported, and/or manufactured specifically for a building can take longer than the natural progression of a construction schedule.  These are considered Long Lead Items (LLIs).  They commonly occur with pre-engineered buildings, elevators, generators, mechanical equipment that is heavy enough to need a helicopter lift, electrical switch gear, fancy finishes, or imported products to name a few.

Knowing these LLIs as early as possible will help your contractor manage the construction schedule better.  Can you guess what the best construction method is to identify LLIs the earliest and in turn get them ordered quicker?  It’s Design/Build Construction, where the architect and contractor are on the same team working together to identify the client’s schematic, budget, and schedule on a fast-track.

Since the Design/Builder is under contract to complete the construction while design is being created, they can order LLIs as soon as the items are decided and or specified. If the contractor has to wait for plans to be completed, and then go through the bid process, as they do in a General Construction or Design/Bid/Build scenario, the purchasing and ordering process could be delayed by weeks or months.  Then if a LLI requires 2 months or more to arrive, your start date could be pushed back months to help manage the flow of the construction schedule.  For instance, a pre-engineered building can take 12 - 16 weeks to build and then needs to be shipped to your site.  Site work and foundations can start prior to the delivery of the building, but the rest of the project will be held up until the building arrives.

Delays caused by LLIs can be mitigated by using substitutions or by paying incentive fees to manufacturers, but in our experience, substitutions can sometimes impact several other systems adversely and paying more to meet timelines doesn’t always guarantee results.  So the best and quickest case scenario is to work with your Architect and Design/Builder to determine LLIs as soon as possible, make your selections, and get them ordered right away.

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Tags: Design/Build, Professional General Contractor, Scheduling, Good for Business

A Guide to Relocating Your Business When the Time Is Right

Posted by Cory Sursely on Wed, May 15, 2019 @ 07:59 AM

relocatingIn “Five of the Best Reasons for a Commercial Renovation”, I discussed why you should remodel now if you plan to stay at your current location.  In this blog, I offer tips on relocating your business/practice because your current location or building is no longer feasible to use.  Note:  if you own your existing space, it’s best to consult with your real estate agent to discuss the options regarding selling/renting your building.

Top Reasons to Relocate Your Business:

  • Traffic patterns change over time.  Perhaps you’re no longer in an active area and therefore, you aren’t readily drawing traffic to your business/practice.  Seeking space in an area that’s busier could help your bottom line; however you likely will pay higher rent than you're paying now. 
  • Your building needs a major update either to the structure/ infrastructure/energy efficiencies that exceed the cost of building a new building.
  • You need to expand your building to accommodate new equipment or additional staff, but you’ve run out of room or can't meet parking and zoning requirements.
  • You originally started your business in a house and now the maintenance costs have become too much and/or you can’t alter the space for efficient use.

When Choosing Your New Location:

We find that most of our clients already have a good idea of what type of space and possible location in which they want to move when they come to us to discuss design.  Our biggest advice is to establish your budget before you start your search and consult with your general contractor/design-builder as you start looking.  When considering an existing building, your contractor can tell you a lot about the quality of the structure, the infrastructure, the amount of work that needs to be done and the parking lot options.  If you’re looking to build a new building, your contractor/design-builder can help you investigate the utilities available and the size or layout recommended for the lot you’re considering.

How to Move with Minimal Downtime:

Once the building is constructed and you’re ready to move, the key is to test the phone and network systems before you begin your move.  Another good idea is to “hire” your staff to move their own items by having them use a work day to pack all their items from their personal office and other areas for which they’re responsible, have a moving company transport the boxes and furniture to the new location, and then have the staff member unpack his or her things.  All this is done while the IT staff is connecting computers and phones to the network.  On day three (or earlier) you’re up and running.  Those in the medical/dental industry can get more information from our blog “Moving Your Practice”.

Notifying All Necessary Parties

Making a move can be a huge deal in retaining your present customers/patients.  You have to consider the distance of their drive to the new location in order to make sure that they can still easily access you.  Then the good news is that you have a big message to communicate with them, probably multiple times.  Also, you have a benefit of the positive attributes of the move to promote, i.e. better location, easier access, more space, new equipment, or a more modern aesthetic.  It’s good to start promoting during construction to get extra buzz about your business/practice.  With email, social networks and traditional means of advertising, you should be able to establish a far reaching message to connect to existing and potential clients/patients.

Wolgast Corporation has provided construction services to many companies that have relocated their business.  From the initial building or site visit (free of cost for qualified projects), to designing the building through to providing construction, we can also provide these services to you and help your transition go as smoothly as possible.  Contact us at 800-965-4278 to get started

Tags: Design/Build, Professional General Contractor, Good for Business

4 Reasons Why the Entire Pre-Construction Phase Is Key to Project Success

Posted by Cory Sursely on Tue, Apr 16, 2019 @ 12:11 PM

Plans-&-HatFor both Design/Build and Construction Management delivery methods, the start of Pre-Construction Phase is Architectural Design and it’s a very exciting time for most building owners.  They love the ideas, options, and decorating aspects for their building.  And then, when drawings are done, the owner is eager to get to the other main event of Construction Phase.  But there is so much more happening during Design than they know and a lot more to be done before this Pre-Construction Phase, “Pre-Con”, is complete.  This is also when the contractor gets organized to save the most time and money during construction.   

So, what exactly happens during the entire Pre-Con that could make a difference to the cost or schedule? 

  1. When using Design/Build or Construction Management services, a contractor will work with the Architect at various stages of the Design, from conception through final design, to evaluate the drawings for constructability. Through their experience, project managers and estimators will review the plans to mentally walk through the construction methods and also to monitor that it’s being designed per the specified budget. There may be an instance when the project manager is able to see that something drawn doesn’t translate to the construction process.  By working with the architect or engineer, they can collaborate to work through the means and methods.  This saves time and money for the client, keeping the construction schedule on track.

  2. Speaking of the schedule and sequencing, there are a lot of moving parts that need to happen in a certain order. The ceiling can’t be installed before the lights, otherwise there will be a lot of rework. So the project manager charts through the schedule by working backward from the agreed upon completion date.  Also, long lead items (materials that take a longer time to arrive on site) can be factored in the calculations and ordered as early as possible.

  3. Meanwhile, estimators are lining up the pool of qualified subcontractors that will bid. The more bidders there are, the more competitive pricing can be achieved. We’re able to do this best through adequate bidding time for subs to submit their quotes and detailed scope of work descriptions

  4. Also during this phase, the Contractor orders materials, acquires permits, and prepares for safety measures so that the project can start on time and keep everyone on-site safe.

It’s important to note projects completed by General Construction delivery method typically don’t allow the ability for constructability review or the adequate time to line up as many competitive bidders. 

Final thought, Pre-Construction Phase is critical to project success, so construction can start without costly delays and building owners can get in the building sooner. Wolgast’s Pre-Construction tasks are systemized, so these key items are completed consistently and guided by our best practices developed over 70+ years.  We have offices in Saginaw, Alpena, Grand Rapids, and Kalamazoo to provide commercial construction services, quickly, efficiently, and with the most value.  Call 800-WOLGAST to meet about your construction plans.


Other blog titles that may interest you:

Sharing Budget Streamlines Pre-Construction
Ample Estimating Time Can Lower Price of Construction
Safety on Site - What It Can Mean for Your Construction Project

Tags: Design/Build, Construction Management, the Wolgast Way, Construction Safety, Scheduling, Design, Good for Business

Building Maintenance Strategies for Small Business Owners

Posted by Cory Sursely on Mon, Mar 04, 2019 @ 11:48 AM

bldgextWhen you’re a small business owner who is responsible for your building, you likely don’t have a budget for a facility manager. Building maintenance probably isn’t something that hits your to-do list very often, but is still very important to the longevity and cost of building operation.  Having a building maintenance strategy can help you proactively catch repairs, leaks, and heating deficiencies with way less expense out of pocket.

I spoke with our VP of Contract Management, Steve Seibert, about what is the best way for non-facility managers to monitor their buildings realizing that they may have never needed to pay attention to such things.  Steve said, “The most important thing to monitor is your building envelope, so that the integrity of the building stays intact.”  He is referring to your roof, EIFS, siding, and windows.  “Your EIFS needs to be inspected periodically, and every transition of dissimilar materials needs to be re-caulked as needed, especially around windows”.  He said that the life span of caulk can last five years or more, but once a year, caulked areas should be examined for any cracks or missing material and be repaired.

Another important part of your strategy is to manage your warranties.  According to Steve, “If your single ply roof has a warranty for 15 years, call the manufacturer in year 14 to have them examine it.”  Each manufacturer’s warranty will differ a little as it ages, but they should be able to make necessary repairs for little to no cost while it’s in the warranty period.  If you wait until year 16, then any repairs or replacements will come completely out of your pocket.  Things to look for on a shingled roof include fading, dinginess, and curling.

The same philosophy of knowing your warranty period is true for your HVAC system.  In addition to this, Honeywell now offers Light Commercial Building Systems to make smaller commercial buildings SMART at a manageable cost.  It is an automated HVAC system operation that can save on heating costs and will notify the appropriate person when the system gets disrupted from its programming.  This person will know immediately if there is an issue via an alert to their phone where ever they are.

Other areas to monitor include lighting, electrical, plumbing, fire equipment, and access control.  A quick internet search will lead you to thousands of Building Maintenance Checklists telling you specifically what to check on your building.  However, our best advice is to keep your building envelope in good and clean condition, which will add to the life span of it and save yourself money and headache, too.

Wolgast Corporation is a commercial contractor specialized the design and/or construction of medical office, dental office, manufacturing, restaurant, and school buildings.  We provide comprehensive services from the design phase through construction and insurance restoration.  Call us if you have questions about the longevity of your building

Blogs that are Good for Business

Tags: Professional General Contractor, Good for Business, Risk Management

The Benefit of Design/Build Phase I Drawings

Posted by Cory Sursely on Mon, Feb 11, 2019 @ 08:00 AM

plans and rolled plansPreliminary plans, such as those provided in a Phase I of the Design/Build process, are the most efficient and economical means to determine the budget for your construction project.

While there has been a shift in the numbers1, there are still many business owners out there who are skeptical of the Design/Build method of construction.  They are more familiar with the traditional Design/Bid/Build method where they hire an architect, then have general contractors competitively bid the project, and the contractor with the best price/value builds the project. 

Early on, when we’re discussing the benefits of Design/Build with those who are skeptical, they have a difficult time accepting that they need to pay the nominal fee for the preliminary drawings (Phase I Design) so we can estimate the construction budget.  Those who are accepting of it realize that they would be paying that and more at an independent architecture firm. 

In the Design/Build process, the Phase I fee is nominal to cover the team’s time to complete a needs analysis, make necessary regulatory investigations, create a preliminary design and seek bidding resources for a preliminary budget.  Having a pretty accurate, yet ball park, estimate early in the process helps an owner obtain funding earlier.  The information gained during the Phase I is accurate and sufficient to take to a bank to secure financing.  Clients never get a separate bill for the Phase I cost unless the project doesn’t come to fruition, then the fees are billed to cover the team’s time at a fraction of the cost of a full set of plans.  Furthermore, if obstacles arise while a customer is planning to build a building that cause them to change their mind, it’s less risky to commit to a portion of the cost of the design while working through the initial process.

Additionally, having the flexibility to “tweak” the preliminary design so it fits within your budget is much more economical because you don’t have the engineering elements involved, yet.  Those get explicitly defined in the Phase II drawings.

When you add a Design/Builder to your team before you purchase property, they can assess the property and available utilities to provide the best use of space.  Also, prior to purchase, a Design/Build team can help coach an owner on contingencies in the purchase agreement as a buffer or a “get out of jail free card” if there are undesirable obstacles to using the property the way intended.

Those are the main benefits to committing to Phase I Drawings, but the Design/Build process has other benefits like completing construction faster, fewer change orders, open communication, and one entity having all the low bids.  Read more about the benefits of this method at in our White Paper, "Why Some Business Owners Don't Do Design/Build, but Should".

 

Why Some Business Owners Don't Do Design/Build, but Should

 

1 According to “Design-Build Project Delivery Market Share and Market Size Report” by Reed Construction Data and RS Means Intelligence, Design/Build construction delivery method has taken an additional 9% of the construction market since 2005 and General Construction has lost 10% of the market share in that same time.

Tags: Medical Office Construction, Design/Build, the Wolgast Way, Scheduling, Financing Construction, Design, Dental Office Construction, Good for Business

Flexibility for Finish Substitutions Can Improve Time & Budget on Design/Build Projects

Posted by Cory Sursely on Thu, Jan 31, 2019 @ 08:12 AM

Duperon2Architects and engineers are smart people who are dedicated to taking the information their clients provide them and designing an aesthetically pleasing and functional building to meet their client’s goals.  In their design specifications, they include specific products for building finishes, which they’ve researched or have experienced, to match the desired outcome expressed by their client.  Typically, these materials or products have also been discussed with and accepted by the client.

However, during the budgeting and estimating phase of the project, contractors and subcontractors alike may make suggestions for comparable materials/products.  This may be because the subcontractor is more experienced with the installation of a certain manufacturer’s product, they know about a considerably less expensive application, or because the specced (specified) product is discontinued or back ordered for an undetermined amount of time.  Keeping on schedule is critical for every construction job, so a back ordered item can cause many problems with the flow of a project.  Also, what building owner doesn’t have an interest in saving money whenever they can?  So, it’s common for a product substitution to be identified and as long as it’s comparable, the architect should sign off to accept it.  The architect gets final approval on all substitutions because they have to be back tracked into the original plans and determined whether or not an item needs additional engineering to make the change work seamlessly.

Typically, the building owner is excited to have options because of the cost and time savings, so substitution flexibility is important in the commercial construction industry.  This practice can also be considered value engineering, which takes place in other occurrences when an original design comes in over the client’s anticipated budget.  Due to time constraints of competitive bidding under the General Construction delivery method, substitutions and value engineering don’t naturally have time to occur.  But, the team approach through a Design/Build project is set-up to make exceptions for these recommendations, which is another benefit of how Design/Build is more efficient in saving time and money.

Tags: Design/Build, Professional General Contractor, Good for Business

Top Benefits of Single Source Responsibility Construction

Posted by Cory Sursely on Mon, Nov 26, 2018 @ 03:12 PM

Less Risk + the Right People Collaborating + Competitive Bids + Early Starts

1stopshopMost people envision a big box store when using the term “one-stop shopping”, and I’d bet that they would never think of a commercial contractor, instead.  However, a design/build contractor provides one-stop shopping for architectural plans and construction services (and everything in between), also known as Single Source Responsibility (SSR)

There are several key items to making any construction project successful and those include a collaborative team, detailed/accurate plans, competitive bids, and adequate time to provide a quality project.  By using a design/build contractor as SSR, an owner gets an architect, contractor, and estimator as a package deal on their team by placing one phone call and that team takes on the full risk of providing an owner’s vision within budget and on time.  The architect meets with the owner to determine the scope and creates preliminary (Phase I) drawings.  The contractor collaborates with the architect to review the plans for construction applications and makes suggestions to streamline the building phase.  The estimator then establishes a rough estimate providing a budget for the owner to take to his financing company early in the process.

Alternatively, with the design/bid/build (or general construction) method of construction, the building owner takes on 100% of the risk, works with their selected architect to provide 100% complete drawings to the contractor who then bids it out without an opportunity for constructability review, and then the owner can only get an estimated budget just prior to construction.  This method has been the standard since the beginning of the industry and has provided sufficient results, however, if there are going to be problems during construction, or over spending, it’s much more likely to happen with the design/bid/build method.

Wolgast uses architectural firms with licensed architects who work with our construction team to get a constructability review prior to bidding.  Constructability review is partially (along with open communication) what allows us to take on the risk of guaranteeing budget and delivery date, as well as starting construction early when needed.

Speaking of starting early, since the SSR team is already familiar with the plans, they can get permits, order materials, prepare the site, and basically start the project before the plans are finalized, which can result in the project being completed months earlier than a design/bid/build project.  SSR is A.K.A. a third name, Fast-Track Construction.

SSR has an additional perk that not everyone realizes, and that is the multiple bid process.  Many times owners feel that they are better off with the traditional means of construction, so they can get competitive bids, however the SSR method includes getting the multiple bids for subcontractor trade categories from qualified contractors.  Furthermore, the SSR will have collected a wide variety of bids for each trade, so the holder of the bids will see who all the low bidders are for each category, rather than design/bid/build, which has several general contractors collecting a few bids from subs in the market.  With SSR, owners are going to get great quality at a great price resulting in the best value!

Tags: Design/Build, Good for Business, Risk Management

Sharing Your Budget Streamlines the Pre-Construction Phase

Posted by Cory Sursely on Wed, Oct 24, 2018 @ 02:54 PM

BarBWe use this blog to help educate potential construction clients on how to build their buildings more efficiently and economically.  I am posing a taboo view in this edition, but all in an effort to save the building owner weeks and maybe months of time on their pre-construction phase.  By giving a contractor a ballpark budget before design and/or estimating starts, an owner can take a shortcut in the preliminary phase and get to construction sooner.

Realistically, we understand that sharing a budget feels risky because it shows the owners “full hand” so to speak in poker terms and he or she could feel like it reduces the opportunity to negotiate.  However, for Design/Build Construction, by knowing our client’s budget we can design a building that can be accomplished comfortably for the owner, rather than one that causes sticker shock and then adds time for redrawing.  Having an owner’s actual budget at the start, helps us to provide valuable consultation to the owner regarding allowances for materials and finishes.  Also, we will know upfront if we need to scale down the building and by how much if the numbers need to be tweaked when estimating is complete.  Knowing a budget for General Construction, lets us discern if we are a fit with our full service offering (including insured contractors, precise estimates, guaranteed completion dates, warranty, full-time supervision, self-performed trades, etc. to protect the owner’s interest), or if the owner is willing to accept a more risky and lesser value option for their construction needs.

We’ve been estimating and constructing buildings for over 70 years and have a good idea of what a competitive price for a scope of work may be, considering variables like the time of year, how busy our subcontractors are, and material pricing fluctuations to pinpoint a precise final price.  Therefore, we can save everyone a lot of time if the owner’s budget is significantly under what we speculate the cost would be and the owner isn’t willing to change their scope of work.  In turn, we can help them make a business decision before they spend any money on design or go through the estimating process.

Contact Rick Suitor or Dr. Michael Shepard at 800-WOLGAST to discuss your project and budget and to see if our services are well suited to design and/or build your business investment.  In return, we will provide a competitive and accurate estimate and offer professional construction services!  This is just one shortcut to construction and happiness that we can offer.

Tags: Professional General Contractor, Good for Business, Risk Management

Building Remodel for Energy & Money Savings

Posted by Cory Sursely on Mon, Sep 24, 2018 @ 11:29 AM

There aren’t many businesses that remodel every six years, so chances are that if you’re currently ready for an update, you have the potential to save a considerable amount of money by investing in modern, energy efficient products and installations. 

NBS-EnergyWith 29% of your operating expense being spent on utilities1, the energy efficient equipment/products that have become available over the last six years or less can make a big difference.  Additionally, there are incentives for making these changes.  We have helped several school clients lower their energy expense and also secure incentive money back.  As a Consumer Energy Business Solution Trade Ally, we’ve achieved 3rd place in the past for natural gas savings for Consumers Energy school customers and helped Bullock Creek Schools maximize their incentive of more than $125,000 to offset the cost of their new heat-conserving roof, energy efficient lightbulbs and other alterations.

It’s good to be aware that some energy savings are now mandated by LARA in the State of Michigan when you build new or remodel (see our blog: Michigan Energy Code).  However, there are varying degrees ($$) of implementations to include in your remodel plans that could save more money for your business in the long run.  For instance, office equipment and other mechanical products have become increasingly more efficient even within recent years.  Building systems and materials such as water heaters, HVAC systems, programmable thermostats, windows, insulation applications, LED lighting, occupancy sensors, and toilets are all more efficient than they were in the past 10 years.

Additionally, during your remodel or new build, adding more natural light reduces the need for full time lights, which according to US Energy Information Administration can be more than 17% of utility costs for commercial buildings who haven’t converted to LED.2  Bigger windows, skylights, or light transmitting panels are great for getting the most natural light into an interior space.  Your architect will have further tricks for enhancing natural light, as well.

If you aren’t quite ready for a remodel right now, but are interested in tweaking your building systems to save on energy costs, most energy companies are currently offering free assessments to guide you to save on what you already have in place.  Contact your energy company for a complimentary report.

However, if you are interested in remodeling or building new, Wolgast is ready and capable to be your design and construction partner to achieve these energy and cost saving applications.  Call us today for more information.

1E Source Customer Direct, “Managing Energy Costs in Office Buildings”

2 U.S. Energy Information Administration, www.eia.gov, “Trends in Lighting in Commercial Buildings”, 5/17/17

Tags: Design/Build, Energy Savings, Good for Business, Remodel